Courtesy Pay
Protect Your Checking Account
An overdraft occurs when you don't have enough money available in your account to cover a transaction, but we pay it anyway. Neighborhood Credit Union offers two different overdraft options:
- Courtesy Pay
- Transfer Pay linked to a savings account or Line of Credit
What is Courtesy Pay?
Courtesy Pay is a service we provide where we consider paying a debit card transaction, ATM withdrawal, or ACH even if you don't have enough money in your account at that moment. Some members appreciate the peace of mind that a debit card purchase won't be declined at the store register or paying a bill.
Courtesy Pay vs. Transfer Pay
Both services will cover a transaction if there are not enough funds in your checking account, but Transfer Pay uses money from your own savings account or Line of Credit instead. If you have linked a savings account and there are enough funds to cover the transaction, we'll automatically transfer the money from that account, saving you the hassle of a Courtesy Pay fee.
Fees
| Service | Covered Transactions | Fee | Included |
|---|---|---|---|
| Courtesy Pay | Checks, ACH | $34 | Yes |
| Courtesy Pay | Debit Card & ATM | $34 | No, opt-in here. |
| Transfer Pay from Savings | Checks, ACH, Debit Card, ATM | $4 | No, must enroll. |
| Transfer Pay from Line of Credit | Checks, ACH, Debit Card, ATM | $4 | No, must enroll. |
Qualifications for Courtesy Pay
Courtesy pay can be applied to any Neighborhood Credit Union checking account. You must be a Neighborhood Credit Union member in good standing, be 18 years of age or older with a valid Social Security Number, have a US address on the account of record, and the account can not be dormant.
Please note that we may discontinue covering overdrafts through Courtesy Pay at any time without notice.
Questions about Courtesy Pay?
Don't hesitate to contact our Member Service team.
How to Opt-In for Courtesy Pay
If you did not opt-in to Courtesy Pay when you originally opened your checking account, you are still able to do so later. To opt-in for the Courtesy Pay privilege for ATM and debit transactions, please review the Courtesy Pay Disclosure and choose one of the following options:
- To opt-in electronically, log into your Online Banking (be sure to disable your pop-up blocker if you click this link) and select Courtesy Pay Opt-In Form under the Additional Services menu, or
- Stop by a branch and complete the form in person, or
- Call our Member Service Center and we will mail or fax the form to you. You can then return the form to us via mail, fax, or at the branch.
Neighborhood Credit UnionP.O. Box 803476Dallas, TX 75380-3476