Zelle® at Neighborhood Credit Union
Before getting started with Zelle,® be sure to read this important reminder:
Zelle® is a fast, safe and easy way to send money to friends and family. It's similar to cash; make sure you use it to pay only people you know and trust, like your roommate, your dad or your babysitter. It is not intended for people you don't know and can be a target for scams, so be sure to NEVER give anyone your online banking password text message codes. Learn more here.
Neither Neighborhood Credit Union nor Zelle® offers a protection program for any authorized payments made with Zelle®– for example, if you do not receive the item you paid for or the item is not as described or as you expected.
Start sending
money with Zelle®
It's a fast, safe and easy way to send money.
Zelle is a convenient way to send money
using your mobile banking app or online banking account.
Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes1, and all you need is the recipient's email address or U.S. mobile phone number.
Mobilize your money
with Zelle.
SEND
Send money
fast in just a
few steps.
fast in just a
few steps.
REQUEST
Settle up with
roommates, friends
and more, regardless
of where they bank2.
roommates, friends
and more, regardless
of where they bank2.
SPLIT
Easily divide the
check for dinner,
coffee and more.
check for dinner,
coffee and more.
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Frequently Asked Questions
What is Zelle?
Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.
Who can I send money to with ZELLE?
You can send money to friends, family and others you trust2.
Since money is sent directly from your bank account to another person's bank account within minutes1, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number.
HOW DO I USE ZELLE?
You can send, request, or receive money with Zelle.
- To get started, log into Neighborhood Credit Union's online banking, navigate to Move Money (or More menu in the mobile app) and select "Send Money with Zelle®". Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you're ready to start sending and receiving with Zelle.
- To send money using Zelle, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.
- To request money using Zelle, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.
- To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use Zelle.
3 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.
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Download the Zelle Terms of Service