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Call Nick, Your Virtual Assistant
When members call Neighborhood Credit Union for assistance, our Intelligent Virtual Assistant, known as Nick, can quickly help you with requests or find answers to your questions. Nick allows us to provide full service to members 24/7 and our goal is to create a seamless interaction for you at any time of day.
Call Nick at 214.748.9393
FAQs
Call Center Hours
Monday - Thurs: 9 am to 5 pm
Friday: 9 am to 5 pm
Phone Number
214.748.9393
800.321.3728
Text Us
972.629.7822
Notify us of your travel plans. If you plan to use your Neighborhood Credit Union credit or debit cards while traveling, for your security and protection let us know your destination and date range of travel.
- On desktop, send a secure message by logging into Online Banking under the Additional Services tab.
- Call Member Services at 214.748.9393
View instructions on how you can find your routing and account number.
Member Services Hours:
Monday-Thursday 9 am – 5 pm
Friday 9 am – 5 pm
Lending Department Hours:
Monday-Thursday 8 am – 5 pm
Friday 8 am – 6 pm
Branches:
View our branch locations and hours here.
Find ATMs and ITM locations.
View the Holiday Closings schedule.
Call Center Hours
Monday - Friday: 9 am to 5 pm
Account Finder Quiz
Not sure where to start? Let us help you narrow down Neighborhood CU products that just might be the solution to what you’re looking for!
Why Neighborhood Credit Union is a great choice for checking, savings, and loans.
With over 90 years of experience, Neighborhood Credit Union knows how to help people reach their financial goals.
We now have several branches across the DFW Metroplex. We proudly provide our members with customized savings accounts and competitive rates.
As a not-for-profit, we pass savings on to you through greater returns. We also invest in technology to offer a top-of-the-class online and mobile banking experience. You can manage your accounts easily through online banking or our mobile app for iOS or Android.
At Neighborhood Credit Union, we’re committed to guiding you every step of the way toward financial security.
