Elm Street and Oak Cliff Branch To Permanently Close December 1

We are continually evaluating the services we provide to our membership, and our network of branches is a key component of our service to you. Due to low building occupancy and other effects of the pandemic, we have decided to permanently close our Elm Street branch in downtown Dallas effective December 1, 2020.   

Recent events have also caused us to make the tough decision to close our Oak Cliff branch permanently, effective December 1, 2020. The safety of our members, employees, and partners is our top priority, and we no longer feel the current location provides the security we need. Oak Cliff is special to us and we are trying to find another location in the area where we can relocate and continue to offer neighborhood convenience soon. 
 
Please be assured that our Elm Street and Oak Cliff branch staff have moved to different branches within Neighborhood Credit Union and remain a very valuable part of our organization. Neighborhood Credit Union remains a financially secure credit union and this decision was not made due to any pandemic economic impacts.  

Since both branches have been temporarily closed due to the pandemic, we appreciate your willingness to use our digital and remote services or visit other branches to continue to do business with us. As you may know, the nearest branches to our Elm Street location are in Uptown (4245 N. Central Expressway, Suite 100, Dallas, TX 75205) and in North Dallas (13651 Montfort Dr. Dallas, TX 75240), both of which have drive-thru access. The nearest branches to our Oak Cliff location are in Uptown (4245 N. Central Expy, Suite 100, Dallas, TX 75205) and Duncanville (791 Wheatland Rd., Duncanville, TX 75116), both of which also offer drive-thru access. 
 
Thank you for your loyal membership and we look forward to continuing to serve all your financial needs at another branch, through our MyNCU Mobile app, Online Banking, or our Member Service Call Center.